Effective Date: 06 April 2025
Welcome to SurgeAIO (“we”, “our”, or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and tools (collectively, the “Services”).
1. Information We Collect
a. Information You Provide
- Account Details: Name, email address, business name, login credentials.
- Payment Information: If you purchase services, we collect billing details (handled securely by third-party payment processors).
- Contact Information: If you contact us for support or feedback.
b. Information We Automatically Collect
- Usage Data: Pages visited, features used, time spent on the site.
- Device & Technical Info: Browser type, IP address, operating system, referring URLs.
- Cookies & Tracking Technologies: Used to improve user experience, analytics, and marketing. See “Cookies” section below.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve SurgeAIO’s services.
- Optimize SEO and AI solutions tailored to your business.
- Communicate with you about updates, offers, or support.
- Monitor and analyze usage to enhance user experience.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share data with:
- Service Providers: Hosting, analytics (e.g., Google Analytics), payment processors.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In case of a merger, acquisition, or asset sale.
4. Cookies & Tracking
SurgeAIO uses cookies and similar technologies to:
- Remember your preferences.
- Analyze site traffic and usage.
- Improve content and recommendations.
You can adjust your cookie settings via your browser at any time.
5. Data Retention
We retain personal information only as long as necessary for:
- Providing services.
- Legal, accounting, or reporting requirements.
6. Security
We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, use, or disclosure.
7. Your Rights
Depending on your location, you may have rights including:
- Access to your data.
- Correction or deletion.
- Objection to processing.
- Data portability.
To exercise these rights, contact us at: [admin@surgeaio.com]
8. Children’s Privacy
Our services are not intended for children under 13 (or equivalent minimum age in your jurisdiction), and we do not knowingly collect data from them.
9. Third-Party Links
Our website may contain links to third-party sites or tools. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or website notice.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Email: admin@surgeiaio.com